Service Desk http://www.snik.eu/ontology/ciox/ServiceDesk rdf:type meta:Function↪ Function owl:Class rdfs:label Service Desk @de rdfs:subClassOf ciox:IncidentManagement↪ Incident Management skos:closeMatch bb:ServiceDeskManagement↪ Service Desk Management he:ServiceDesk↪ Helpdesk dbr:Service_Desk inverse relations is ov:defines of sniko:ciox↪ CIOX Ontology is rdfs:subClassOf of ciox:Stoerungserfassung↪ incident taking ciox:Ticketbearbeitungszuweisung↪ Ticket Processing Assesment ciox:Ticketklassifikation↪ Ticket Classification